Product Recall

CooperVision® Hy-Care® multipurpose contact lens solution

February 22, 2022

We have been advised of a voluntary recall by contact lens solutions manufacturer,CooperVision, of Hy-Care® multipurpose contact lens solution (60ml, 100ml, 250ml bottles).

The manufacturer’s quality testing determined that the product may not offer appropriate levels of disinfection in some circumstances against high levels of a particular yeast organism. Although no complaints have been received and there have been no confirmed incidents attributed to inadequate disinfection, this action is
out of an abundance of caution.

The manufacturer will shortly be setting up a website where users of the product can go for information on what to do and how to be reimbursed. Please check this website for confirmation of when the recall website is live.

It is important you continue to clean and disinfect your soft contact lenses.

Please cease use and discard your HyCare® multipurpose solution once you have secured an alternative multipurpose solution. Please retain the bottle in order to obtain your reimbursement through the recall website. 

If you have any queries or concerns then please do not hesitate to contact us at Taylor’s opticians where we will be happy to assist and offer alternative products.

If you require help or advice please call:
01928 732255 alternatively contact us by filling in the form below.