we are OPEN FOR EYECARE
Updated 29th September 2020
what we can offer
WE ARE AVAILABLE ON AN APPOINTMENT ONLY BASIS.
Appointments are available for routine and emergency eye tests, spectacle dispensing as well as contact lens assessments and checks.
WE PRIORITISE ESSENTIAL AND EMERGENCY CARE FOR BOTH OUR NHS AND PRIVATE PATIENTS FOLLOWING A TELEPHONE TRIAGE.
The safety of our patients and staff is of utmost importance to us at Taylor’s Opticians. We have completed a thorough risk assessment and staff training to make your visit to us the safest possible.
We are COVID-Secure. We have a closed-door policy, only allowing four members of the public in at any one time. We have a legal duty to collect your personal information on arrival, in order to complete NHS Test and Trace and we have a unique QR code for NHS Test & Trace App users (Privacy information available).
We have reduced the number of appointments available each day so that we can safely social distance, and have erected several safety screens and provided our staff with the appropriate PPE. Our floors are taped with 2m markers so you know where it is safe to social distance. We ask that you attend alone by appointment only, unless you require a carer - A face covering is mandatory for your appointment unless exempt.
Please only attend if you are fit and well without any signs or symptoms of Coronavirus and remember to wear your face mask/covering.
Private & NHS eyecare
Private and NHS routine eyecare is now available to patients with a need for an eye examination or contact lens consultation. We're happy to discuss your needs so that we may book the most suitable appointment for you.
We will telephone prior to your appointment to discuss your needs to help reduce face to face time with our opticians.
We prioritise essential and emergency appointments.
We're available for routine contact lens consultations and aftercare checks. However we have to reduce the amount of face to face time we have with you, so we may telephone you before your appointment to discuss your needs.
If you’re experiencing any contact lens problems just call us on 01928 732255 to discuss your problem, and organise the appropriate care. If you have a non-urgent contact lens query Contact Us with your query.
We are currently available at the practice Mon-Fri 9.00am to 5.30pm on Saturdays we work remotely to answer your queries. However due to working restrictions we can only see you by pre-arranged appointment. So please help us by either telephoning on 01928 732255 or Contact Us with your query.We will then arrange an appointment to help with your needs. If you have an out of hours emergency please call NHS111.
We would like to thank you for being patient with us in these very difficult times. We understand how important your sight is. We are always happy to help, although it may take a little longer than normal due to working restrictions.